Elite Travel Experiences

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Terms of Service

Last Updated: January 1, 2024

1. Agreement to Terms

By accessing and using Elite Travel Guides' services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Elite Travel Guides provides luxury travel planning, concierge services, and travel consultation. Our services include but are not limited to:

• Custom travel itinerary planning
• Luxury accommodation bookings
• Transportation arrangements
• Restaurant reservations and dining experiences
• VIP access and exclusive experiences
• 24/7 travel support and concierge services

3. Booking and Payment Terms

All bookings require a deposit as specified in your service agreement. Final payment is due according to the terms outlined in your customized travel proposal. Cancellation policies vary by service and will be clearly communicated before booking confirmation.

4. Client Responsibilities

Clients are responsible for providing accurate information, obtaining necessary travel documents, and adhering to all travel requirements and restrictions for their chosen destinations.

5. Limitation of Liability

Elite Travel Guides acts as an intermediary between clients and service providers. While we strive for excellence, we cannot be held liable for circumstances beyond our control, including but not limited to weather conditions, political situations, or third-party service failures.

6. Privacy and Data Protection

We are committed to protecting your privacy and personal information in accordance with applicable data protection laws, including GDPR. Please refer to our Privacy Policy for detailed information about data handling.

7. Modifications to Terms

Elite Travel Guides reserves the right to modify these terms at any time. Updated terms will be posted on our website and communicated to active clients.

8. Contact Information

For questions about these terms, please contact us at:
Email: [email protected]
Phone: +1 (212) 555-7890

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Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request travel consultation or services
• Create an account or profile
• Subscribe to our newsletter
• Contact us with questions or feedback
• Participate in surveys or promotions

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: When you explicitly agree to processing
• Contract: To fulfill our service obligations
• Legitimate Interest: For business operations and improvements
• Legal Obligation: To comply with applicable laws

4. Your Rights Under GDPR

If you are in the EU/EEA, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

7. Contact Information

For privacy-related inquiries, please contact:
Email: [email protected]
Phone: +1 (212) 555-7890

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Cookie Policy

Last Updated: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

3. Cookie Consent Management

We use a cookie consent management system that allows you to:

• Accept or reject non-essential cookies
• Manage your preferences by cookie category
• Withdraw consent at any time
• Access detailed information about each cookie type

4. Your Cookie Choices

You can control cookies through:

• Our cookie consent banner
• Your browser settings
• Third-party opt-out tools

5. Third-Party Cookies

We may allow trusted third parties to place cookies on your device for analytics, advertising, and functionality purposes. These parties have their own privacy policies.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

7. Contact Us

For questions about cookies, contact:
Email: [email protected]
Phone: +1 (212) 555-7890

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DMCA Policy

Last Updated: January 1, 2024

1. Digital Millennium Copyright Act Compliance

Elite Travel Guides respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act.

2. Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Designated DMCA Agent

Send DMCA notices to:
Elite Travel Guides DMCA Agent
789 Madison Avenue, Suite 1200
New York, NY 10065
Email: [email protected]
Phone: +1 (212) 555-7890

4. Counter-Notification Process

If you believe material was wrongly removed due to a DMCA notice, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers of copyright.

6. False Claims

Please note that making false claims in a DMCA notice or counter-notification may result in liability for damages, including attorney fees.

7. Response Time

We aim to respond to valid DMCA notices within 24-48 hours of receipt.

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GDPR Compliance Documentation

Last Updated: January 1, 2024

1. Data Controller Information

Elite Travel Guides LLC
789 Madison Avenue, Suite 1200
New York, NY 10065, United States
Email: [email protected]
Phone: +1 (212) 555-7890

2. Categories of Personal Data

We process the following categories of personal data:

• Identity Data: Name, date of birth, nationality
• Contact Data: Address, email, phone numbers
• Travel Data: Preferences, history, special requirements
• Financial Data: Payment information, billing details
• Technical Data: IP address, browser data, device information
• Usage Data: Website interaction, preferences, behavior

3. Lawful Basis for Processing

• Consent (Article 6(1)(a)): Marketing communications, non-essential cookies
• Contract (Article 6(1)(b)): Service delivery, booking fulfillment
• Legal Obligation (Article 6(1)(c)): Tax records, regulatory compliance
• Legitimate Interest (Article 6(1)(f)): Website analytics, fraud prevention

4. Data Subject Rights

Under GDPR, you have comprehensive rights regarding your personal data:

• Right of Access (Article 15): Request copies of your data
• Right of Rectification (Article 16): Correct inaccurate data
• Right of Erasure (Article 17): Request deletion of your data
• Right to Restrict Processing (Article 18): Limit how we use your data
• Right to Data Portability (Article 20): Receive your data in structured format
• Right to Object (Article 21): Object to processing based on legitimate interest
• Rights Related to Automated Decision Making (Article 22): Protection against automated profiling

5. Data Retention Periods

• Active Client Data: Duration of relationship + 7 years
• Marketing Consents: Until withdrawn + 3 years
• Website Analytics: 26 months
• Legal Compliance Data: As required by applicable law

6. International Data Transfers

When transferring data outside the EU/EEA, we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable
• Certification schemes and codes of conduct

7. Security Measures

We implement appropriate technical and organizational measures including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection
• Incident response and breach notification procedures

8. Exercising Your Rights

To exercise any of your rights under GDPR, please contact us:

Email: [email protected]
Phone: +1 (212) 555-7890
We will respond to your request within one month.

9. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.